Frequently Asked Questions

No, you do not need to be home. Most of our clients provide us with a key or code for entry. Our teams are fully insured and background-checked for your peace of mind. However, if you prefer to be home, we are happy to work around your schedule.

We prioritize the health of your family and our planet. We primarily use eco-friendly, non-toxic, and biodegradable cleaning products that are effective and safe. If you have specific product preferences or allergies, please let us know, and we will do our best to accommodate.

Our pricing is based on several factors, including the size of your space, the type of service requested (e.g., standard, deep clean, move-in/out), and the frequency of cleaning. We provide a free, no-obligation quote tailored to your specific needs for full transparency.

We understand that plans can change. We request at least 48 hours' notice for any cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

Absolutely. For your protection and peace of mind, all Gamup employees are fully insured and bonded. We take responsibility for our team and their work in your home or office very seriously.

Yes, we arrive with all the necessary supplies and equipment to complete the job. This includes our eco-friendly cleaning solutions, microfiber cloths, HEPA-filter vacuums, and more. You don't need to provide a thing.

Your satisfaction is our guarantee. If for any reason you are not happy with our service, please contact us within 24 hours of your cleaning. We will send a team back to address the specific areas of concern at no additional cost to you.